The Reel Deal Promise

We stand by our gear and want you to love every piece you order. In the rare event something does not go perfectly, we have your back and we’ll make it right.

Built on Trust

We’re anglers too, and every order matters. We take pride in delivering gear you’ll love with a simple, fair, and hassle-free experience.

High-Quality Materials

We create gear that looks great, feels comfortable, and lasts. From durable fabrics to detailed designs, every piece is made for anglers who want style that keeps up on and off the water.

No Hassle, No Worries

Our goal is simple—quality gear and happy anglers. If your order arrives damaged or something’s off, contact Taylor at taylor@upb4dawn.com with a photo, and we’ll take care of it.

Frequently Asked Questions

Damaged or Incorrect Items

Damaged or incorrect items rarely happen, but if it does just email a photo to taylor@upb4dawn.com within 30 days of delivery. Once verified, we’ll send a replacement at no cost.

Returns & Exchanges

We are a print-on-demand business, take pride in our products and want you to be fully satisfied with your purchase. Each item is made just for you, we do not keep stock on hand.  We cannot accept returns for buyer’s remorse or personalized items.

Have a return or exchange? Please contact Taylor at taylor@upb4dawn.com for a Return Authorization (RA) number before returning the item. Returns without an RA will not be accepted. Return shipping is at your expense. Requests must be made within 30 days of delivery. Exchange items are made to order and will require production time before shipping.

Lost Packages

We can’t control shipping but if your package is lost in transit, we’ll work with you to find a solution, including filing a claim with the carrier or manufacturer. While refunds aren’t guaranteed, we’ll do our very best to resolve the issue.

Order Tracking & Delivery

You will receive an email from the manufacturer when your order ships. If your order contains multiple item types, they may ship from different facilities and arrive separately, with multiple tracking numbers.

Lead & Shipping Times

Each item is made just for you, so we do not keep stock on hand. We partner with
manufacturers based on quality, not just price. If a product is not good, it’s not good at any price.

Many items are made and shipped in the USA within 2–3 business days and typically arrive in 3–10 business days. Some products need specialized equipment and sizes (not available in the USA at this time) to produce and ship from a state-of-the-art facility in China and take longer.
Generally, the production time is of 3–5 business days but transit times are
longer. Estimated production and shipping times are listed on each product
page.

Holiday Shipping

Shipping may take longer from Black Friday to Christmas, so we recommend ordering early to avoid delays. Manufacturers also perform yearly equipment maintenance in late January and early February. Items affected will have announcements on their product pages during this time.

Need Help?

Need help? Contact Taylor! We strive to respond to all inquiries within 1 business day and are committed to making things right.

📍 Address: 12165 SE 108th Ave, Happy Valley, OR 97086
📧 Email: taylor@upb4dawn.com
📅 Customer Service: Mon–Fri, 9 AM–5 PM PT